{"id":702,"date":"2025-06-20T04:00:00","date_gmt":"2025-06-20T04:00:00","guid":{"rendered":"https:\/\/kabezashuecas.com\/?page_id=702"},"modified":"2026-01-25T18:58:56","modified_gmt":"2026-01-25T21:58:56","slug":"cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/kabezashuecas.com\/pt\/cambios-y-devoluciones\/","title":{"rendered":"Cambios y Devoluciones"},"content":{"rendered":"
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Cambios y Devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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<\/header>
CAMBIOS<\/strong><\/div>
\u00a0<\/div>

Las compras de productos<\/strong> cuentan con un plazo de 30 d\u00edas<\/strong> para solicitar cambio, admiti\u00e9ndose hasta 3 cambios<\/strong> dentro de ese per\u00edodo.<\/p>

Las compras efectuadas por consumidores podr\u00e1n ser rescindidas dentro de los 5 d\u00edas h\u00e1biles<\/strong>, contados desde el d\u00eda siguiente a la formalizaci\u00f3n del contrato o del retiro del producto, conforme a lo dispuesto por el art\u00edculo 16 de la Ley 17.250<\/strong>.<\/p>

Para ejercer este derecho, el comprador deber\u00e1 comunicarse v\u00eda WhatsApp al 092 016 533<\/strong>.<\/p>

Para realizar un cambio, ser\u00e1 necesario presentar la boleta o comprobante de compra<\/strong>, y el producto deber\u00e1 encontrarse en perfectas condiciones, sin uso y con todos sus accesorios originales<\/strong>.<\/p>

No se aceptar\u00e1n cambios de productos incompletos, da\u00f1ados, desgastados, modificados o con signos de uso<\/strong>, o en cualquier condici\u00f3n que razonablemente permita suponer que han sido utilizados.<\/p>

El producto se tomar\u00e1 al precio vigente al momento de la compra<\/strong>, sin considerar descuentos o promociones que pudieran haber estado activos en esa fecha.<\/p>

En caso de promociones, rebajas o liquidaciones, el producto se tomar\u00e1 al precio efectivamente abonado<\/strong>, el cual ser\u00e1 verificado mediante la boleta o en el sistema.<\/p>

Si el cliente recibe un producto en mal estado<\/strong>, deber\u00e1 comunicarse dentro de las 24 horas de recibido<\/strong> al WhatsApp 092 016 533<\/strong> para coordinar el cambio o la devoluci\u00f3n.<\/p>

Modalidades de cambio<\/strong><\/p><\/div>

\u00a0<\/div>
Cambios en el local<\/strong><\/div>

Pod\u00e9s acercarte a nuestro local con el producto en perfectas condiciones y la boleta original. Nuestro personal te asesorar\u00e1 para realizar el cambio.<\/p>

\ud83d\udccd Rinc\u00f3n 846 esq. Florida, Maldonado<\/strong><\/p>

Las compras realizadas a trav\u00e9s del sitio web pueden cambiarse en el local.<\/p>

Cambios mediante env\u00edo<\/strong><\/p>

Deber\u00e1s preparar un paquete que incluya:<\/p>

  • Copia de la boleta o comprobante de compra.<\/p><\/li>

  • Una nota indicando el motivo del cambio.<\/p><\/li><\/ul>

    El paquete deber\u00e1 enviarse con la siguiente informaci\u00f3n:<\/p>

    DrCelular<\/strong>
    Rinc\u00f3n 846 esq. Florida<\/strong>
    Maldonado<\/strong><\/p>

    El cambio se realizar\u00e1 siempre que haya stock disponible<\/strong> del producto solicitado. En caso contrario, nos comunicaremos para evaluar alternativas.<\/p>

    DEVOLUCIONES<\/strong><\/p><\/div>

    \u00a0<\/div>

    Ante la cancelaci\u00f3n de una compra o devoluci\u00f3n parcial de un pedido, el cliente podr\u00e1 optar por:<\/p>

    • Un cup\u00f3n de cr\u00e9dito<\/strong> para utilizar en futuras compras, o<\/p><\/li>

    • La devoluci\u00f3n del dinero<\/strong>, la cual se realizar\u00e1 seg\u00fan el medio de pago utilizado.<\/p><\/li><\/ul>

      Medios de devoluci\u00f3n<\/strong><\/p><\/div>

      • Pagos con tarjeta de cr\u00e9dito:<\/strong> la devoluci\u00f3n se gestiona con el emisor de la tarjeta. El reintegro suele reflejarse dentro de las 48 horas h\u00e1biles<\/strong>, dependiendo del banco.<\/p><\/li>

      • Pagos por redes de cobranza:<\/strong> la devoluci\u00f3n se realizar\u00e1 mediante un giro a nombre y c\u00e9dula del titular de la compra.<\/p><\/li><\/ul>

        Los pedidos realizados con modalidad retiro en local<\/strong> permanecer\u00e1n disponibles por un plazo m\u00e1ximo de 90 d\u00edas<\/strong>. Transcurrido ese plazo, la compra quedar\u00e1 sin efecto, sin posibilidad de retiro ni devoluci\u00f3n del importe abonado.<\/p>

        CONSIDERACIONES IMPORTANTES<\/strong><\/p>

        • Los vales de devoluci\u00f3n<\/strong> tienen una vigencia de 30 d\u00edas<\/strong>.<\/p><\/li>

        • Las gift cards o vales regalo<\/strong> tienen una vigencia de 1 a\u00f1o<\/strong> desde su emisi\u00f3n. Una vez vencido ese plazo, no podr\u00e1n ser utilizados.<\/p><\/li><\/ul>

          \u00daltima actualizaci\u00f3n:<\/strong> Enero 2026.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Cambios y Devoluciones CAMBIOS\u00a0 Las compras de productos cuentan con un plazo de 30 d\u00edas para solicitar cambio, admiti\u00e9ndose hasta […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-702","page","type-page","status-publish","hentry"],"yoast_head":"\nCambios y Devoluciones - 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